FAQS
Pre sales questions
◆Our crystals are 100% real and Consciously Curated ! Please keep in mind that these crystals are products of nature and each one is unique and may have imperfections or natural crack. The actual color and patterns may vary slightly as well. If you are a seeker of perfection, our crystals may not be for you.
If have any requests for your order, it is your responsibility to inform us before placing an order, and we will try our best to meet your requirements. Coupon code: Not applicable to orders that have been placed. Therefore, if you have one, please confirm and enter it at checkout so that you can enjoy the discount! For legal reasons, I can never guarantee that the crystals sold can cure any disease, nor that they will provide you with a description.
After sales questions
Because our orders process very quickly once submitted, we are unable to change your address or shipping method or modify or cancel an order that you have already placed. For additional information, please email us support@vanoracrystal.com
All items in the sale category, One-Of-A-Kind Crystals and Large Crystals are final sale and cannot be returned.
Unable to find satisfactory answers ? Contact Support